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Communications for Law Enforcement Online

This online course focuses on the central role of effective speech communication on achieving professional law enforcement objectives. Participants will identify the necessary skills for developing communication excellence and learn how to practice “strategic interaction” to facilitate voluntary compliance. Emphasis is given to specific interaction techniques that will ensure officer safety, reduce citizen complaints, and enhance each participant’s law enforcement professionalism.

The concluding sections focus on effective conflict management, the inter-dynamics of work groups, and community meetings. Participants will become familiar with the IMPACT model and practice utilizing the model to manage conflicts efficiently. In addition, participants will be exposed to effective processes of group meetings, as well as proper methods of conducting a community meeting.

• This is a 14-hour class.
• This class earns credits in our Degree Program.
• This class is included in our membership program.


February 13-21, 2019

  Registration ends 12pm (noon) February 12, 2019

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March 15-26, 2019

  Registration ends 12pm (noon) March 14, 2019

  Click to Register

April 12-22, 2019

  Registration ends 12pm (noon) April 11, 2019

  Click to Register

May 15-23, 2019

  Registration ends 12pm (noon) May 14, 2019

  Click to Register

June 14-24, 2019

  Registration ends 12pm (noon) June 13, 2019

  Click to Register